Privacy Policy

Silver Screen Medics ("we", "us", "our") is committed to protecting the privacy and security of personal information. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

Who We Are
Silver Screen Medics provides medical and occupational health services primarily for the film and TV industry. As part of our services, we may process personal data about service users, staff, and affiliated professionals.

Contact Details:

Company Name: Silver Screen Medics
Email: info@silverscreenmedics.com
Phone: 02081332419
Address: 86-90 Paul Street, London, EC2A 4NE

1. Information We Collect

To provide our services, we collect and process the following types of personal data:

Service Users (Patients, Clients, Cast & Crew)

Name, date of birth, contact details
Medical history and records relevant to healthcare provision
Health screenings, occupational health assessments, and treatment plans
Payment details where applicable

Staff & Contractors

Name, contact details, date of birth, National Insurance number
Employment records, qualifications, and training details
Criminal records data (DBS checks where applicable)
Payroll and financial details

Relatives & Emergency Contacts

Name, contact details, relationship to service users
Emergency contact details for staff and service users

Website Visitors & Online Users

IP address, browser type, and usage statistics
Contact information submitted via website forms

2. How We Use Your Data

We process personal data for the following purposes:

For Service Provision & Patient Care

Delivering high-quality medical and occupational health services
Recording and maintaining accurate medical records
Processing prescriptions, health assessments, and referrals
Responding to medical incidents and safeguarding concerns

For Business Operations

Managing employment and contractor relationships
Compliance with CQC regulations and reporting requirements
Processing payroll and employee benefits
Responding to complaints and service improvements

For Legal & Regulatory Compliance

Adhering to UK healthcare laws and CQC standards
Meeting insurance and liability obligations
Cooperating with law enforcement and safeguarding investigations

3. Legal Basis for Processing

We process personal data under the following legal bases:

Legal Obligation: Compliance with health and social care laws (e.g., Health and Social Care Act 2012, Mental Capacity Act 2005)
Public Interest: Providing essential healthcare services and safeguarding duties
Contractual Obligation: Managing employment and service contracts
Legitimate Interests: Ensuring efficient business operations and security
Consent: In cases where explicit consent is required (e.g., marketing communications)

4. Data Sharing & Confidentiality

We only share personal data when necessary, ensuring confidentiality and compliance with UK GDPR. Data may be shared with:

Healthcare providers (e.g., NHS, private healthcare facilities, pharmacies)
Regulatory bodies (e.g., Care Quality Commission, ICO)
Law enforcement agencies (when required by law)
Insurance and legal representatives (for claims and liability purposes)
Payroll and HR providers (for staff salary processing)

We do not share personal data for marketing purposes without explicit consent.

5. Data Security & Retention

We implement strict security measures to protect personal data, including:

Encryption for electronic health records
Access controls to limit data access to authorised personnel only
Secure disposal of records in accordance with the NHS Records Management Code

We retain data as follows:

Medical records: Minimum 8 years (as per NHS guidelines)
Employment records: Minimum 7 years after termination
Financial records: Minimum 7 years for tax compliance

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data:

Right to Access: Request a copy of your personal data
Right to Rectification: Request corrections to inaccurate data
Right to Erasure: Request deletion of personal data where lawful
Right to Restriction: Request limited processing under certain conditions
Right to Data Portability: Request transfer of your data to another provider
Right to Object: Object to processing under legitimate interest

To exercise your rights, contact us at info@silverscreenmedics.com

7. Complaints & Contact Information

If you have concerns about how we handle your data, you can:

Contact us at info@silverscreenmedics.com
File a complaint with the Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113

8. Updates to This Policy

We regularly review and update this Privacy Policy. Any significant changes will be communicated to service users, staff, and contractors.

Last Updated: 26/09/2024